Privacy Policy

Last updated: March 23, 2026

Omiyage ("we", "our", or "us") operates the Omiyage mobile application. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

When you use Omiyage, we collect:

Account Information: Email address, display name, and password (managed securely via Supabase Authentication).
Content: Photos, scanned images, voice memos, and metadata (titles, descriptions, dates, notes, people tags) you choose to save. Images and voice memos are stored in Apple iCloud Documents on your device.
Usage Analytics: We use PostHog to collect app usage data including screen views, feature usage, and interaction events. This data is linked to your account to help us improve the app. Analytics are disabled in development builds.
Device Information: Device type, operating system version, app version, and push notification tokens (for optional notifications).
Crash Reports: When the app encounters an error, Sentry may collect crash diagnostics including stack traces, app state, and device context. These reports do not include your photos or personal content.

How We Use Your Information

To provide and maintain the Omiyage service
To store and display your keepsakes securely
To process text extraction (OCR) from your scanned images using on-device processing (Apple Vision) — no images leave your device for this purpose
To send push notifications (with your permission)
To improve the app based on usage analytics
To manage your subscription and billing (via RevenueCat)
To diagnose and fix crashes and bugs (via Sentry)

Data Storage and Security

Your account information and metadata are stored securely using Supabase (hosted on AWS, us-west-1 region). Images and voice memos are stored in Apple iCloud Documents, which syncs across your Apple devices via your personal iCloud account. Omiyage does not store or transmit your images through our servers. You can disable iCloud for Omiyage in your device's iCloud settings, which will store files locally on the device only.

Authentication tokens are stored using your device's secure keychain (iOS Keychain). Other app preferences (notification settings) are stored locally on your device.

Third-Party Services

We use the following third-party services to operate Omiyage:

Supabase (AWS): Database, authentication, and account management. Your account data is stored on AWS servers in the US West region.
Apple Vision (on-device): Optical character recognition (OCR) for text extraction from images — processed entirely on your device, no images are sent to external servers.
Apple iCloud: Image and voice memo storage via iCloud Documents. Data is managed by your personal Apple ID account.
RevenueCat: Subscription management and billing. Your user ID and subscription status are shared with RevenueCat to process purchases through Apple.
PostHog: Product analytics linked to your account. Collects screen views, feature usage events, and interaction data to help us improve the app.
Sentry: Crash reporting and error monitoring. Receives crash diagnostics including stack traces and app state when errors occur.
Expo: Push notification delivery and app update infrastructure.

Data Sharing

We do not sell your personal information. We do not share your content (photos, scans, voice memos, metadata) with third parties. OCR text extraction is performed entirely on your device and your images are never sent to external servers for processing.

Usage analytics and crash reports are shared with our third-party service providers (PostHog and Sentry) solely for the purpose of improving the app.

Cross-App Tracking

We do not track you across other apps or websites. Omiyage does not use advertising identifiers (IDFA) and does not participate in cross-app tracking. We respect Apple's App Tracking Transparency framework.

Your Rights

You can:

Delete individual keepsakes or your entire account from within the app
Opt out of push notifications via your device settings
Request a copy of your data by contacting us at support@omiyageapp.com
Request data correction or deletion by contacting us

Data Retention

Account and content data: Retained while your account is active. When you delete a keepsake, it is permanently removed immediately.
Account deletion: When you delete your account, all associated data (profile, items, images, voice memos) is deleted immediately from our servers and your device storage.
Analytics data (PostHog): Retained for up to 1 year, then automatically deleted.
Crash reports (Sentry): Retained for 90 days, then automatically deleted.
iCloud data: Managed by your Apple iCloud account. Removed from iCloud when you delete items or your account.

Children's Privacy

Omiyage is not directed at children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or via email.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at support@omiyageapp.com.